Getting Help


Help about:
        How this course works

            This is an interactive course (by Email), conducted over the 
	    internet via a mailinglist, whose content is about The UNIX
            Operating System.

            Mail messages are sent to subscribers of this list (unix215net)
            at regular intervals to supply or reference information needed 
            for mastering the UNIX Operating System.  (This is the "lecture").

            Students are strongly encouraged to send messages to the list,
            which are broadcast to the other students and the instructor
            (This is "class discussion").  Additionally students may send
            messages to the instructor or to other students as necessary.

            Assignments are given and expected to be completed and returned
            by mail to the instructor. These will be graded and annotated
            and returned to the student. Likewise for tests.

            At the end of the course, after the Final is graded, you will
            receive a grade for the work done and be eligible to take other
            more advanced classes relating to UNIX (e.g. CIS216 UNIX Shell
            Programming, and/or CIS217 UNIX System Administration)

        A Unix Question

            - Search your text references to find out how a command works
 	    - Search the question on Linux using man, help or info commands to
                find out how a command works on the Linux System here.
            - Ask the Instructor if you wish to find out how a command
                works on some other UNIX System of interest.
            - Experiment with commands during your login sessions (learn by
                doing).
            - It usually helps to interpret information literally.

        A Connection Question

            - For Slip or PPP: This system does not run Slip or PPP. From
                your own Internet provider, you can access this system
                (ned.highline.edu) via telnet or some other terminal 
		emulation program.
            - For Internet: Issue the ssh command if accessing from some
                other UNIX system, or launch some terminal emulation program,
                (e.g. PuTTY on Windows 2000 or XP) if accessing from some 
                other operating system.
            - For other connectivity questions, contact the instructor.

        A Mail Question

	    - Use the man, help or info commands if you are using mail.
            - If you are using another mail agent (pine, elm, eudora) read
                the documentation or man pages that come with that program on
                your system.
            - For other mail questions, contact the instructor.

        A Majordomo Question

            - Messages to the mailinglist (unix215net) are addressed this way:
                $ mail unix215net@talk.highline.edu < messagefile
                        (where messagefile is prepared in advance)
                Such messages are broadcast to all subscribers to the list.
            - Messages to majordomo are addressed this way:
                $ echo help | mail majordomo@talk.highline.edu 
                This will produce a list of commands that majordomo knows
                about as a message back to you.
                Such messages are sent only to majordomo, not everyone.
            - Remember that all majordomo commands must be in the body
                of the message (not the subject line).

        Accessing Other Students In This Course

            - Send a message to majordomo with the who unix215net command
                in the body of the message.
            - With the userid found, use the command: mail  to
                send a message to that student.

        Accessing The Instructor

            - Send a message to rkatz@ned.highline.edu via:
                $ mail rkatz@ned.highline.edu < yourmessagefile
                This will be a private, unbroadcast message.
            - Send a message to arkay@speakeasy.org via:
                $ mail arkay@speakeasy.org < yourmessagefile
                This will also be a private, unbroadcast message.
         

        A Totally Unrelated Question

            - Try to answer it yourself
            - Look it up on the World Wide Web ()
            - Call the Seattle Public Library Quick Information Librarian
            - Ask me. See Accessing the Instructor

Questions? Robert Katz: rkatz@ned.highline.edu
Last Update September 23, 2003